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Travel Updates of Hotel California

Caring Hospitality

We look forward to welcoming you to the beautiful Monterey Peninsula!  

At Casa Munras Garden Hotel & Spa your safety and wellbeing is our top priority. The California Department of Public Health (CDPH) ended the Regional Stay at Home Order  and we are now accepting reservations for all travel. We assure you that we are taking the recommended health precautions issued by the Center for Disease Control and Monterey County Health Authority to provide a safe place for our guests, staff, and our community. Casa Munras is open for all guests with enhanced cleaning and sanitizing procedures.

For Your Safety & Wellbeing

We continue to take the recommended health precautions issued by the Center for Disease Control and Monterey County Health Authority to provide a safe place for guests, staff and community. We deliver the highest standards in cleanliness and hygiene. Our team is prepared and trained in protocols to ensure a safe and healthy environment. 

Before You Get Here

  • Hotel Common Spaces
    Casa Munras Garden Hotel & Spa is following precautionary measures for cleanliness . Each department has its own detailed set of procedures, which are based on expert guidance from leaders in sanitization and safety.
    • Increased frequency of cleaning and disinfecting in all public areas, guest rooms and back of house.
    • Extra attention given to cleaning and disinfecting high touch areas and surfaces such as doorknobs, elevator buttons, light switches, handles, phones, handrails, tables, chairs, and tableware.
    • Additional hand sanitizers and alcohol-based disinfectants are throughout the the hotel and easily accessible by guests and employees.
    • Signage to wash hands for at least 20 seconds as a key preventative measure.
  • Arrivals & Check-Outs
    • Our room keys are sanitized after each use
    • Scheduled check-in times are available with private meet and greet to avoid full front desk interaction.
    • Virtual check-out via the phone is encouraged
  • Food & Drink
    • Food preparation hygiene protocols are enforced with proper separation of personal workspaces for food handlers.
  • In Rooms & Suites
    • Rooms are thoroughly sanitized in accordance with health and government guidelines.
    • Special attention is given to high-touch surfaces, handles, doorknobs, switches, faucets, remotes, alarm clocks, TVs, safety latches, trash receptacles, toilet and shower handles.
    • Housekeeping service is available daily.
    • Additional pillows and blankets are available. No reusable materials are stored in guest rooms.
    • Linens are removed in one-time use bags upon check-out or request.
  • For Employees
    • Ongoing internal communication and training with our employees to ensure the realization of the highest standards in health and hygiene.
    • Detailed protocols are in place for each department and checks are consistently performed to ensure compliance.
    • Daily, per shift cleaning routine covering the basics with an emphasis on frequency and consistency.
    • A flexible "stay home/stay healthy" schedule for our employees, encouraging those who may feel ill to remain at home.
    • Staggered employee schedules combined with designated work and break areas for each employee.
    • Proper hand washing before delivering food or item to a guest.
    • Hand sanitizer throughout the front and back of the house.
  • For Guests
    • Protocols in place for assisting guests who may feel ill for any reason.
    • Professional sanitization is administered as needed to maintain the highest levels of safety and cleanliness.
    • We encourage those who consider themselves high risk to check with their health care professional before traveling.
  • Flexible Cancellations
    We understand these are uncertain time. To provide flexibility to our guests with travel plans to Casa Munras Garden Hotel & Spa, reservations may be canceled with a full refund provided the reservation is canceled outside 72 hours prior to arrival. For more information, please email us at Guests who booked via online travel agents or other third party travel professionals are advised to contact their booking provider for information on their policies.

    Please Note: This policy does not apply to travel associated with a Group booking.

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Travel Safe

  • handwash
  • social distancing
  • weare mask

Our team is well-prepared and specifically trained in protocols to ensure a clean, safe and healthy environment for you as our guest. By meeting comprehensive cleaning and disinfecting program requirements and passing an independent audit, we have earned the Ecolab Science Certified™ seal. In addition, we are proud to be awarded by the World Travel & Tourism Commission "Safe Travels" designation and been recognized by AAA with Best in Housekeeping status in 2021. Our vigorous program was developed, and continues to be refined, based on guidelines from the Center of Disease Control and Prevention, the World Health Organization, California Hotel & Lodging Association and the Monterey County Health Authority.