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In the Words of our Monterey Guests

Discover what guests are saying about our iconic boutique hotel and warm, genuine hospitality. If you've stayed with us, we invite you to share your own experience and join the conversation.

All Reviews

Guest   •   January 15, 2018

The Best

Booked 3 nights at the Casa between Christmas & New Years. We have never stayed there before, but it is dog friendly, and our kids were staying nearby. When we stepped into the lobby we were greeted by a wonderful hostess (I did not get her name, but she was great). Check in was a breeze. Our room was really nice. Often "dog friendly" rooms are a little less than perfect, but this was great. It was clean, recently redone, and warm. There is also a bar/restaurant on site that has a fire pit and outside heaters for gathering. We will definitely stay here again. The location is great.. a few minutes walk to the pier and so many interesting shops on the way. It is a very large hotel, but the service was one on one.
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Guest   •   December 12, 2017

Quiet and comfortable-next to downtown

Location is great for walking down to harbor and downtown, but very quiet. Interiors well designed. Staff was great. Pool looked great. Restaurant Esteban has a nice bar. Food and service very good. We stayed 3 nights. Parking very secure.
Guest   •   November 08, 2017

Quiet and cozy!

The room was very clean and quite comfortable. The hotel is centrally located and in walking distance to downtown, and with easy access to the beach! Beautiful walk into town from the hotel, with many restaurants close by!
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Guest   •   October 08, 2017

Like home away from home

This place is quaint, cozy, and quiet. Beautiful landscape, above average in quality of rooms. Fast, friendly staff. I've stayed here numerous times. This is the only place for me when visiting Monterey.
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Guest   •   September 18, 2017

Vacation

The location of hotel is closed to downtown, shopping center, old fishermans wharf, and easy to get to the freeway. The hotel is nice, the room is clean and good services. We will definitely stay there again on next trip.
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Guest   •   September 09, 2017

Great Hotel!

Loved this hotel ! Cozy , has a great restaurant & walking distance to downtown/other shops/restaurants !
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Guest   •   September 06, 2017

BEST Customer Service

This place has the BEST customer service I've ever experienced from a hotel. I work for a tour company and I have been in hotels all around the world, but these folks really impressed me. Every person I spoke with was so accommodating and kind. The hotel is extremely nice too. Comfy bedding, good sized rooms. I won't hesitate to stay here again when I am in town. Thanks!
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Guest   •   August 21, 2017

Love this hotel

Great location in reasonable walking distance of restaurants and the wharf. Quiet and quaint rooms with comfortable beds. Felt like I was part of Monterey history. Fire pits were a nice touch for the hotel restaurant.
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Guest   •   August 16, 2017

Beautiful

Wonderful place, such a great little luxury on our two-week trip through California. Professional, attentive service from staff... wish we could've stayed longer! Would definitely stay again. Very nice pool, beautiful room. I accidentally left a few things in the nightstand drawer... which were quickly shipped to our house when I called to double check if I'd left them there.
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Guest   •   August 09, 2017

Work travels

I have stayed here for work travel and have nothing but great things to say! It's a 2 min walk from downtown - a ton of restaurants and bars, friendly staff and love all the places to plug in devices in the room! The rooms are spotless and great amenities!!! The pool is great and friendly bar.
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